Autohaus One

Rapp One is the tailored digital solution for Autohaus Rapp: a central platform for 100+ employees in sales, service and admin. At its core is Rapp Intern – the all-in-one employee portal with three areas (personal, work area "Autohaus Rapp", admin). Plus the Rapp Automation Portal (idea pipeline, app store for automations), RAPP 24/7 (customer portal for B2C and B2B), and DIVA (lead generation with specialised funnels). Scheduling, callback system, workflows, knowledge base with AI chat, quality assurance and capacity planning – in one intuitive platform. Measurable: around 2–3 hours saved per employee per week, no forgotten callbacks, higher customer satisfaction.

Key features

  • Rapp Intern: 3 tiers (personal, work, admin) – dashboard, appointments, callbacks, to-dos, workflows, knowledge base with AI, forms, chat, surveys, library
  • Rapp Automation Portal: idea pipeline, app store for one-click automations, n8n integration, ROI tracking
  • RAPP 24/7: Customer portal – vehicles, booking, documents, payment, fleet management for B2B
  • DIVA: 7 funnels (leasing/finance, Twingo E-incentive, Car Finder, B2B), qualified leads, multi-channel
  • Workforce planning, capacity planning, quality assurance, GDPR-compliant, responsive, dark mode

Why PK Solutions

From concept to go-live in just 8 weeks – thanks to low-code platform and automotive expertise. Rapp One doesn’t just digitise processes; it transforms how the dealership works and creates a measurable competitive advantage.

To tool: Autohaus One