Case study · Hedin Sport Car
Corvette Center 2.0
Dealer management platform for the European Corvette network
The challenge
Hedin Sport Car is the official importer for Chevrolet Corvette in Europe, coordinating 40 authorised dealers across Germany, Austria, Sweden, Poland and Italy. Before Corvette Center 2.0, core processes ran on e-mail, Excel and phone: fragmented communication with information loss, time-consuming and error-prone manual lead distribution, paper-based requests for demos, warranties and marketing support – and no real-time view of pipeline and dealer performance, no data basis for strategic decisions.
Our solution
PK Solutions built a web-based all-in-one platform that digitises and automates the processes between headquarters and dealers: lead management with webhook API, automatic distribution by region and escalation logic (48 h warning, 7 days critical), sales submissions from order intake and monthly reports to warranty, HSC stock management, configurator with pricing, marketing coordination, aftersales, forum with AI chatbot and knowledge base – multilingual (DE/EN/SE), role-based, with audit trails and automatic backups. Live in 8 weeks including migration, training and integration.
- •Lead management with webhook API, automatic distribution and escalation (48h/7 days)
- •Sales submissions: order intake, demo support, monthly reports, warranty, leasing
- •HSC stock management, configurator with pricing, marketing and events
- •Forum with AI chatbot, news, merchandise, guidelines – all in one platform
- •Multilingual (DE/EN/SE), role-based access, audit trails, backup
The results
Why PK Solutions
From concept to go-live in 8 weeks – including migration, training and integration. The platform was viewed 30,000+ times in its first 6 months, runs at 99.9 % uptime and is used daily by 40 dealers.
Detailed description
Architecture: React.js and Tailwind CSS frontend, Base44 Platform backend, cloud deployment with automatic backups. Role-based access and OTP authentication, REST API and webhooks for integrations (e.g. website, GM). Lead management: Dealers see assigned leads with filters (status, priority, date); detailed lead profiles, activity history, workflow from New to Won/Lost. Admins control central lead overview, automatic distribution by region/availability, webhook API, escalation (48h warning, 7 days critical), Excel bulk import, and lead analytics (conversion, response times). Sales: Customer order intake, demo support requests, monthly reports, warranty activation, leasing/trade-in, vehicle registration bonus – with submission management, document handling, and KPI dashboard. Further modules: HSC stock management, configurator with pricing, marketing (events, vehicle requests, newsletter, hub), aftersales (warranty, parts, service, support), merchandise, forum with AI chatbot, news, dealer directory, guidelines and documentation. Multilingual (DE/EN/SE), audit trails, soft-delete, backup – the digital backbone of European Corvette operations.
Screenshots
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